A few of our stores are closed. Please see our store pages
FREE SHIPPING FOR AUSTRALIAN WEB ORDERS OVER $99
WISHLISTS
A few of our stores are closed. Please see our store pages

Contactless Call & Collect

While circumstances may be changing around us, our commitment to our customers remains constant.


For a limited time only, Koorong is offering a free contactless Call & Collect service for customers living within 5 km of our West Ryde, Penrith, Warners Bay, Fyshwick and Blackburn stores.


Placing an Order

  1. Call Customer Service on (02) 9857 4477 to place a Call & Collect order. (8:00 am - 6:00pm, Monday to Friday)
  2. Your local store staff will call you when the order is ready and arrange a collection time.


Collecting an Order

  1. Upon arrival, call the local store and provide your name and vehicle registration number.
  2. Please stay in your car and a staff member will place your purchased items and invoice in the boot of your vehicle.
Local Store Phone Numbers

West Ryde: (02) 9857 4477

Penrith: (02) 4724 4477

Warners Bay (Newcastle): (02) 4941 7780

Fyshwick: (02) 6280 3477

Blackburn: (03) 9262 7480 or (03) 9262 7481


Frequently Asked Questions

Where do I go to collect my order?

West Ryde, NSW Store: Rear dock, facing Anthony Road. Please park near the carpark entrance at the side of the store, next to the loading dock.

Penrith, NSW Store: Carpark in front of store

Warners Bay, NSW Store: Carpark in front of new store location: 4/10-16 Medcalf Street, Warners Bay, NSW 2284

Fyshwick, ACT Store: Complex carpark, in front of store

Blackburn, VIC Store: Carpark in front of store


When can I collect my order?

Please wait for confirmation from your local store prior to visiting - normally advised within 1 business day of placing your phone order.


Can I order via Call and Collect?

Due to COVID-19 restrictions, the Call and Collect service is only available to customers living within 5 km of our West Ryde, Penrith, Fyshwick and Blackburn stores.

Koorong is continually monitoring the effects that COVID-19 restrictions have on our customers and will update the Call and Collect service accordingly.

Please refer to your local government authority for further details concerning restrictions and stay-at-home rules.