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Delivery Times & Shipping Rates

We carry over 40,000 products which are available to ship within 24hrs from our Australian warehouses.

Please note that delivery times are provided as an indication only for orders where all items are available at the time of order. Unexpected delays from our mail carriers may affect the times stated here.

Standard Australian Delivery & Shipping for Online Orders

At Koorong, we charge only one delivery fee for any regular postage order*, even if that order is filled in more than one shipment. Backorders of temporarily unavailable items on your initial order will not be charged any additional delivery fee when they are sent. We calculate postage according to the total value of items supplied from your order. We ship orders direct from all of our stores. You may receive multiple deliveries in order to fulfil your order as quickly as possible.

Ticket sales up to the value of $15.00 will incur a $1.00 postage and handling fee. Ticket sales of greater value than $15.00 will be sent by registered mail at a cost of $3.95.

Order Value Shipping
Single-item Orders Under $99 $4.50
Orders Under $30 $6.99
Orders $30 - $98.99 $8.99
Orders $99 & Over Free

Destination Delivered By
Sydney / Perth Metro 1 - 3 working days
Mel / Bris / Adel Metro / NSW / WA Regional 2 - 5 working days
Other Interstate 4 - 10 working days

Please note the shipping rates above are only for online orders delivered in Australia. Please see shipping rates for mail, phone, fax and email orders, and international orders under their corresponding headings below.

Standard Australian Delivery & Shipping for Mail, Phone, Fax & Email Orders

Please see delivery times in the table above. Shipping rates are listed below.

Order Value Shipping
Orders Under $30 $8.49
Orders $30 - $61 $9.99
Orders Over $61 $11.99

Express Shipping

Normal postage rates apply to your order and for express shipping you will be charged an additional $4.99 per 4kg*. This amount will be calculated prior to finalising your order.

Orders placed before 2pm AEDST will receive priority processing and will usually arrive within 1 to 2 days of the order being placed, providing that the item is in stock and in one store location.* Stock figures displayed on Koorong.com accurately represent our online store availability. When availability is below 5, stock levels can sell quickly and may not be available to fill your order.

Express shipping is available to most areas within Australia. We are unable to offer the service to the Northern Territory, North-West Western Australia, Christmas and Keeling Islands, or to orders shipped outside Australia.

*Out of stock items or items sent from multiple stores will affect the express shipping option. Only the first part of your order will be sent express; items on backorder will be sent out post-free as they are made available but not express shipped. Make sure that the total stock quantity you require is at one store to ensure your order is not delayed. It may be worth placing a phone call to the store to double check indicated stock numbers. If you wish to have items express shipped from multiple locations, due to your required quantity, please contact our Customer Service Team by telephone to ensure we can organise this for you. Each separate order will incur its own express shipping charge of $4.50 per package.

International Delivery & Shipping

We do not charge GST on products shipped overseas. You may need to take this into account when totalling your your order. Express Shipping is not available for orders shipped outside Australia. For international deliveries we will only charge postage on items that are shipped, including the minimum shipping fee. Subsequent shipping of backordered products will be charged at the standard international delivery rate; however, no minimum fee will be applied to these shipments.

New Zealand
Please allow 7 - 14 working days for orders shipped to New Zealand.

Order Value Shipping
Orders Under $30 $8.49
Orders $30 - $61 $9.99
Orders Over $61 $11.99
Orders $125 & Over Free

Add 20% of order value (minimum charge $5)

All Other Countries
Add the greater of : 40% of order value (minimum charge $5) or $14/kg up to 20kg ($10/kg for orders over 20kg).

Please allow 3 - 6 weeks for all international orders other than New Zealand.

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