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eAudio Books FAQ


General Questions

An eAudio Book is a spoken word audio book that is available in digital format, for direct download, rather than on a CD or DVD disc.

An MP3 file is a digital audio file that can be played on almost all devices supporting playback of digital audio.

An M4B is a digital audio book file; it is the industry standard for audio books, providing chapter and image information as well as the audio content. M4B files will automatically download into your iTunes Audio Book Library, as well as open in some other media players.

A ZIP is a collection of files that are grouped together and compressed (reduced in file size) into a single file, allowing for a more convenient download.

Koorong eAudio Books are DRM free. They are subject to copyright and terms of use. Please see Koorong eAudio Books Terms of Use.



Purchasing eAudio Books
  1. Browse/search the Koorong website as usual.
  2. Add eAudio Books to your basket.
  3. Once you have found all the eAudio Books you would like to purchase click the "checkout" button from the basket.
  4. Step through the checkout process as usual. Please note that eAudio Books can be purchased using a credit card or Koorong Membership account credit.
  5. Once you have submitted your order you will be presented with a receipt and a download link.
  6. We will also email you to confirm your purchase and present information on how to access your purchase should you need to access this at a later time. You can always access your purchases via the Digital Library in My Koorong.

Yes, once you have purchased an eAudio Book it is yours. It is important that you choose carefully, as these files cannot be returned like a physical product can. Titles you have purchased will be stored in your eAudio Book library and can be accessed at any time by logging into your Koorong Account . You will need a Koorong Account before you can purchase eAudio Books.

eAudio Books at Koorong.com can be purchased using a credit card or available credit on your Koorong account.

At this stage eAudio Books can’t be sent as a gift. If you would like to see this feature added please contact us.

Unfortunately, due to the nature of the product, we cannot accept returns on eAudio Book purchases.

At this stage eAudio Books can only be purchased online through Koorong.com. In some of the larger stores there are kiosk displays so that customers can experience eAudio Books for themselves. There is also wireless access available to allow purchasing from Koorong.com in store.

Once you have purchased an eAudio Book through Koorong.com you will not be able to purchase the same eAudio Book again. However, you can listen to your purchase on multiple devices.

The prices on Koorong eBooks are all nett prices. This means that they are more keenly priced and no further discount can be applied.



Listening to your eAudio Books

eAudio Books can be listened to on most digital devices that support the playback of MP3 or M4B formatted files. This includes your desktop/laptop PC or MAC, Apple iPads/iPhones/iPods, Android Tablets/Phones, Microsoft Surface/Phone and other dedicated music listening devices.

Please see the eAudio Device Advice page for assistance with listening to your eAudio Books on your computer.

Please see the eAudio Device Advice page for assistance with listening to your eAudio Books on your iOS device.

Please see the eAudio Device Advice page for assistance with listening to your eAudio Books on your Android device.

Simply log into your Koorong Account at Koorong.com and click on the button 'view Digital Library'. Your eAudio Book purchases are listed in your library and may be downloaded again if required.

Please see the eAudio Device Advice page for assistance with listening to your eAudio Books on your Android device.

Please follow the directions supplied by your devices manufacturer for listening to eAudio Books on your dedicated reading device.

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