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Paying My Koorong Account


How To Make An Account Payment

Log In to your My Koorong account and click on ‘Make Payment’ in the left-hand box. The account balance will be shown in $AUD. Enter your credit card number and expiry date into the appropriate fields.

You can pay using specific invoices which will automatically show under Invoices Due or you can pay any amount using the grey box at the bottom of the page. By default if an invoice is not specified when making a payment, the payment will be applied to the oldest outstanding invoice.

Once you have entered all required information, click ’Submit Secure Payment’. You will then be taken to a review page where you have the option to make changes, cancel the payment or submit the payment. After pressing the ‘Submit’ button you will receive confirmation, which includes a transaction number. You should keep a copy of this transaction number for future reference. Your account details will have been automatically updated to reflect the payment that you have just made.

Quick Payment

You can also make a payment without logging in by using the Quick Payment option found in the My Koorong drop down menu at the top of koorong.com. Simply type in your Koorong Member Number (found on invoices and statements), and enter your credit card number and expiry date into the appropriate fields.

If you would like to pay a specific invoice just enter the invoice Number in the box provided. To add multiple invoices, simply put a space or comma between each invoice number. Please note that if you don’t enter an Invoice number then your payment will be applied to the oldest invoice(s) on your account.

Once you have entered all required information, you can click ’Submit Secure Payment’ which will take you to a Review & Submit page. When you are satisfied all the information is correct, click ‘Submit' and your payment will be processed. You will receive confirmation, which includes a transaction number. You should keep a copy of this transaction number for future reference.

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