All stores are open. See our trading hours
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All stores are open. See our trading hours

In-store Safety Guidelines

General Advice

Welcome back. More of our stores are now open!

Koorong is committed to the health and safety of our customers, staff, and community. That is why we are taking industry-leading health precautions and complying with national and state public health directives.

Some of the measures that we are taking to ensure the safety of our customers and staff include:

  • Focus on cleaning and sanitation to ensure high hygiene standards are maintained
  • Reduced store capacity limits to assist with physical distancing
  • Encourage all customers to use cashless payment methods to purchase goods
  • Continually improving the online shopping experience at koorong.com

When you visit us, please help keep our community safe by adhering to the following in-store safety guidelines.

Thank you for your cooperation, we appreciate your patience and support.

Victoria

Koorong Blackburn is now open for in-store shopping. Due to current VIC government restrictions placed upon non-essential retailers, when shopping in-store, please adhere to the following conditions of entry:

  • As of Friday 19 November, be double-vaccinated for COVID-19, unless medically or age exempt
  • Wear a face mask, unless medically or age-exempt
  • Check-in using the Service Victoria app
  • Do not enter if you are unwell, displaying flu-like symptoms, or have been a close contact with a suspected or confirmed case
  • Maintain physical distancing of at least 1.5 metres
  • Respect reduced store capacity
  • Respect all staff and customers, aggressive or threatening behaviour will not be tolerated

Continue to shop at koorong.com at your convenience; alternatively, place a phone order by calling (02) 9857 4477.

Blackburn Pages Café is open for takeaway only. Please note that the playground area is closed until further notice.

Australian Capital Territory

Our Fyshwick store is now open for in-store shopping.

Due to current ACT government restrictions placed upon non-essential retailers, when shopping in-store, please adhere to the following conditions of entry:

  • Wear a face mask, unless medically or age-exempt
  • Check-in using the Check In CBR app
  • Do not enter if you are unwell, displaying flu-like symptoms, or have been a close contact with a suspected or confirmed case
  • Maintain physical distancing of at least 1.5 metres
  • Respect reduced store capacity
  • Respect all staff and customers, aggressive or threatening behaviour will not be tolerated

Continue to shop at koorong.com at your convenience; alternatively, place a phone order by calling (02) 9857 4477.

New South Wales

Due to current NSW government restrictions placed upon non-essential retailers, when shopping in-store, please adhere to the following conditions of entry:

  • Be double-vaccinated for COVID-19, unless medically or age exempt
  • Wear a face mask, unless medically or age exempt
  • Check-in using the ServiceNSW QR code
  • Do not enter if you are unwell, displaying flu-like symptoms, or have been a close contact with a suspected or confirmed case
  • Maintain physical distancing of at least 1.5 metres
  • Respect reduced store capacity
  • Respect all staff and customers; aggressive or threatening behaviour will not be tolerated

For trading hours, please see your local store page.