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Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers

Hardback|Sep 2019
Product Rating: 0

$39.99

:When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best...


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:When it comes to running a business, the most important decisions a leader makes are not about products or locations--they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.

In Bet on Talent, Turner shows you how to

- create a remarkable company culture
- select, sustain, and steward talent
- nurture internal relationships
- create company loyalty that leads to customer loyalty
i- nstill the practice of servant leadership within your organization
- treat everyone with honor, dignity, and respect
- and much more

-Publisher

PRODUCT DETAIL
  • Catalogue Code 541605
  • Product Code 9780801094361
  • ISBN 0801094364
  • EAN 9780801094361
  • Pages 224
  • Department Academic
  • Category Leadership
  • Sub-Category General
  • Publisher Baker Book House
  • Publication Date Sep 2019
  • Sales Rank 62065
  • Dimensions 222 x 146 x 20mm
  • Weight 0.428kg

Dee Ann Turner

Dee Ann Turner began her career at Chick-fil-A, Inc. more than 30 years ago. In 2001, she became Chick-fil-A's first female officer--vice president, talent--responsible for franchisee selection, talent acquisition, talent management, HR operations, diversity and inclusion, culture and engagement, and learning and development. She has shared her expertise as a speaker at venues such as the Coca-Cola Company, Propel Leadership Conference with John Maxwell and Christine Caine, Right Now Media, and the US Air Force Academy's National Leadership and Character Symposium, among others. Turner lives in Peachtree City, Georgia.

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