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The "Wall Street Journal" bestseller, now with new material. ? The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to: ? a Overcome barriers to meaningful communication? a Expand and enrich conversations with colleagues, friends, and family? a Increase clarity and improve understanding? a Handle strong emotions-on both sides of the table
Susan Scott maintains and international consulting practice through her firm, Fierce Conversations Inc., which provides Fierce Leadership, and Fierce Coaching programs to CEO's and executives. For fourteen years, she ran think tanks and seminars for business leaders through The Executive Committee (TEC) International. Scott was raised in Tennessee and now lives in Seattle, Washington.