Overcoming Conflict: How to Deal With Difficult People and Situations

Publisher Description

: Discover the Right Way to Handle Conflict
Conflict is an unavoidable part of life, but you can control how you respond to it. You have a choice. Difficult situations can make you want to be angry, retaliate, or get even or conflict can help you grow in empathy, honesty, and acceptance. It's up to you.
Overcoming Conflict gives you the confidence you need to solve disagreements. You'll learn

• what causes conflict
• how to properly discuss differences and issues
• the power of forgiveness
• practical steps to reconciling relationships
• the biblical perspective on conflict resolution

By applying the principles in this book, you will develop new patterns of behavior that will significantly improve your personal and professional relationships and give you greater peace of mind when conflicts arise.