Sage Handbook of Conflict Communication
Stella Ting-Toomey (Ph.D., University of Washington) is a Professor of Human Communication Studies at California State University, Fullerton. Her research interests focus on fine-tuning the conflict face-negotiation theory and testing the impact of situational and ethnic identity factors on conflict...
UnavailableOut of Print
You may also like
Stella Ting-Toomey (Ph.D., University of Washington) is a Professor of Human Communication Studies at California State University, Fullerton. Her research interests focus on fine-tuning the conflict face-negotiation theory and testing the impact of situational and ethnic identity factors on conflict styles. She also holds a strong interest in linking intercultural communication theories with training practice. Stella has published more than 70 journal articles and book chapters in various academic journals. Her publications have appeared in the International Journal of Intercultural Relations, Human Communication Research, Communication Monographs, and Communication Research, among others. She is also the author and editor of 15 books, most recently Understanding Intercultural Communication (with Leeva Chung; Roxbury), Managing Intercultural Conflict Effectively (with John Oetzel; Sage), Communicating Effectively with the Chinese (with Ge Gao; Sage), and Communicating Across Cultures (Guilford). Stella has lectured widely throughout the U.S., Asia, and Europe on the theme of mindful intercultural conflict competence. During her spare time, she enjoys playing the piano and improvising new tunes for fun and relaxation.
Introduction 1. Definitions and Approaches to Conflict and Communication - Linda L. Putnam 2. Quantitative Methods for Conflict Communication Research, With Special Reference to Culture - Edward L. Fink, Deborah A. Cai, and Qi Wang Part I: Interpersonal Conflict - John G. Oetzel and Stella Ting-Toomey 3. Conflict, Emotion, and Communication - Laura K. Guerrero and Angela G. La Valley 4. Social Cognition Approaches to Understanding Interpersonal Conflict and Communication - Michael E. Roloff and Courtney Waite Miller 5. Conflict in Dating and Marital Relationships - John P. Caughlin and Anita L. Vangelisti 6. Family Conflict Communication - Ascan Koerner and Mary Anne Fitzpatrick 7. Managing Conflict in a Competent Manner: A Mindful Look at Events That Matter - Daniel J. Canary and Sandra G. Lakey 8. Managing Interpersonal Conflict: The Mediation Promise - William A. Donohue Part II: Organizational Conflict - John G. Oetzel and Stella Ting-Toomey 9. Conflict Resolution Education: Issues, Answers, and Directions - Tricia S. Jones 10. Perspectives on Workgroup Conflict and Communication - Marshall Scott Poole and Johny T. Garner 11. Individual and Interactive Processes in Organizational Conflict - Anne Maydan Nicotera and Laura Kathleen Dorsey 12. Work/Life Conflict - Erika L. Kirby, Stacey M. Wieland, and M. Chad McBride 13. Managing Organizational Conflicts - David B. Lipsky and Ronald L. Seeber Part III: Community Conflict Introduction to Community Conflict - John G. Oetzel and Stella Ting-Toomey 14. Moral Conflict - Stephen W. Littlejohn 15. Environmental Conflict Communication - Tarla Rai Peterson and Rebecca Royer Franks 16. The Emerging Field of Crisis/Hostage Negotiation: A Communication-Based Perspective - Randall G. Rogan and Mitchell R. Hammer 17. Managing Racial/Ethnic Conflict for Community Building - Wallace Warfield 18. Critical Approaches to Community Conflict in Developing Countries: A Case Study of India - Krishna Kandath 19. Dialogue, Conflict, and Community - J. Kevin Barge Part IV: Intercultural/International Conflict - John G. Oetzel and Stella Ting-Toomey 20. Historical, Political, and Spiritual Factors of Conflict: Understand Conflict Perspectives and Communication in the Muslim world, China, Colombia, and South Africa - John G. Oetzel, Bibiana Arcos, Phola Mabizela, A. Michael Weinman, and Qin Zhang 21. Interracial and Interethnic Conflict and Communication in the United States - Mark P. Orbe and Melodi A. Everett 22. Media and International Conflict - Eytan Gilboa 23. Building Peace in Divided Societies: The Role of Intergroup Dialogue - Benjamin J. Broome and Ann-Sofi Jakobsson Hatay 24. International/Intercultural Conflict Resolution Training - Susan W. Coleman and Ellen Raider Conclusion: Conflict Communication in Contexts: A Social Ecological Perspective - John G. Oetzel, Stella Ting-Toomey, and Susana Rinderle
The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. ^