Koorong Help Centre

Where applicable, discounts are only available for items currently in stock and are not valid with any other discount or promotional offer unless otherwise specified. Advertised discounts are only valid for retail customers unless otherwise specified. Discounts do not apply to eBooks, audiobooks, gift cards/vouchers, tickets, licences, NETT-priced items, donations, bookstalls, backorders, preorders or Pages Café purchases. The discount applies to purchases made by cash, credit card, EFTPOS, and gift card/voucher redemption only. All discount thresholds are advertised in Australian Dollars (AUD). Online orders must be paid for at the time of order via credit card, PayPal, or gift card/voucher redemption to receive a discount. Shipping rates are calculated after the discount has been applied. Koorong reserves the right to amend, alter or discontinue elements of this policy where appropriate.

Where applicable, advertised discounts for storewide sales are only available for items currently in stock on Koorong.com or in-store and are not valid with any other discount, markdown or promotional offer unless otherwise specified. Unless otherwise specified, advertising discounts are only valid for retail customers (without account discounts). The above Discount Policy applies. Koorong reserves the right to amend, alter or discontinue elements of this policy where appropriate.

Where applicable, advertised discounts for in-store-only sales events are only available for:

• in-store purchases of in-stock items
• items with no other discount, markdown or promotional offer (unless otherwise specified)
• Retail customers (without account discounts)

• Click & Collect orders
• Pages Cafe purchases
• Pre-orders and backorders
• Net-priced items
• Digital products (e.g. eBooks and audiobooks)
• Tickets and licences
• Donations
• Bookstalls

The above Discount Policy applies. Koorong reserves the right to amend, alter or discontinue elements of this policy where appropriate.

Where applicable, advertised discounts for online-only sales are only available for items currently in stock on Koorong.com and are not valid with any other discount, markdown or promotional offer unless otherwise specified. Unless otherwise specified, advertising discounts are only valid for retail customers (without account discounts). Online-only sales do not apply to purchases at Koorong's retail stores. Above Discount Policy applies. Koorong reserves the right to amend, alter or discontinue elements of this policy where appropriate.